Privacy Statement

This is the Privacy Statement of Ravebo B.V., located at 3232 LN, Brielle, 't Woud 2 (hereinafter referred to as Ravebo). In this Privacy Statement, we explain how and why Ravebo, as the data controller, collects and uses personal data. Ravebo adheres to applicable laws and regulations in the processing of personal data, such as the General Data Protection Regulation (GDPR) and the Dutch Implementation Act GDPR (UAVG).

1. What are personal data?

Personal data are data that directly or indirectly identify you. "Direct" means for example a name and "indirect" means that you can be identified without your name but by or in combination with other information (think of an IP address, for example).

2. What is "processing of personal data"?

This includes everything that can be done with personal data; for example, collecting, destroying, storing, or viewing.

3. Which personal data does this Privacy Statement pertain to?

This Privacy Statement pertains to the processing of personal data relating to:

• Visitors of the website www.ravebo.nl;
• Customers (e.g., personal data of contacts and representatives of customers or data about business customers that can be traced back to a natural person; for example, VAT number or Chamber of Commerce number of a sole proprietorship);
• Suppliers (e.g., personal data of contacts and representatives of suppliers or data about suppliers that can be traced back to a natural person; for example, VAT number or Chamber of Commerce number of a sole proprietorship).

4. How does Ravebo announce changes to this Privacy Statement?

Ravebo may make changes to this Privacy Statement. If these changes are of substantial importance to you, you will be informed by us personally and/or through a notification on our website www.ravebo.nl. On this page, you will always find the most recent version of the Privacy Statement (with date).

5. For what purposes does Ravebo process personal data?

Ravebo processes personal data for the following purposes:

• Execution of services
  Ravebo processes personal data to be able to perform its services. For example, personal data are processed to place orders with suppliers and to process, to handle customer orders and to be able to ship ordered products to customers. Ravebo processes the following personal data for this purpose:
  • NAW (Name, Address, and Residence) data
  • Phone numbers
  • Names of contact persons
  Ravebo may process personal data for this purpose because it is necessary for the performance of the contract with customers and suppliers.
• Billing
  Ravebo processes personal data to be able to send invoices to customers and to pay invoices from suppliers. Ravebo processes the following personal data for this purpose:
  • NAW data
  • Bank details
  • Email addresses
  • Phone numbers
  • Names of contact persons
  • Authorizations.
  Ravebo may process personal data for this purpose because it is necessary for the performance of the contract with customers and suppliers.
• Customer and supplier administration and contact
  Ravebo processes personal data as part of customer and supplier administration. These personal data can be used to contact customers or suppliers or to answer questions from customers or suppliers. Ravebo processes the following personal data for this purpose:
  • NAW data
  • Bank details
  • Email addresses
  • Phone numbers
  • Names of contact persons
  • Authorizations for financial letters
  Ravebo may process personal data for this purpose because it is necessary for the performance of the contract with customers and suppliers.
• Direct Marketing
  Ravebo processes personal data for (direct) marketing purposes. For example, Ravebo can contact customers to promote new products or to send newsletters. Ravebo processes the following personal data for this purpose:
  • Email addresses
  • Mailing preferences
  Ravebo may process personal data of individuals who have given their consent for this purpose. The given consent can be withdrawn at any time and at any time you can object to the processing of your personal data for direct marketing purposes. The withdrawal or exercise of your right to object does not affect the lawfulness of processing operations before the moment of withdrawal or exercise of the right to object.
• Market research and product development
  Ravebo processes personal data for the development and optimization of its services. Personal data are also processed for market research. Ravebo processes the following personal data for this purpose:
  • Email addresses
  Ravebo may process personal data for this purpose because it is in the legitimate interest of Ravebo to conduct market research and develop and improve products for its business operations. You can object to this processing based on your personal circumstances.
• Fraud prevention and combating non-payment
  Ravebo processes personal data for fraud prevention and combating non-payment, among other things, through creditworthiness checks. Ravebo processes the following personal data for this purpose:
  • NAW data
  • Names of contact persons
  • Bank details
  • Payment obligations of the respective customer
  • Signed financial letters
  Ravebo may process personal data for this purpose because it is in the legitimate interest of Ravebo to combat fraud and prevent non-payment. You can object to this processing based on your personal circumstances.
• Cookies
  The website www.ravebo.nl uses cookies. If you have questions or complaints about cookies, you can contact Ravebo (tel. no.: 0181-419419).

6. Recipients of personal data

Ravebo only provides your personal data to third parties if this is necessary for the execution of an agreement with you, or to comply with a legal obligation. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.

7. What rights do you have and how can you exercise them?

You can request access to and (a) copy(ies) of your personal data that we have collected from Ravebo. You can also request rectification and deletion of personal data or limitation of the processing of your personal data if there is cause for this. You also have the right to data portability. In addition, you have the right to object to a processing, based on your personal circumstances, or against processing your personal data for direct marketing purposes. More information can be found at https://autoriteitpersoonsgegevens.nl. To exercise these rights, you can contact Ravebo (tel. no.: 0181-419419). To prevent abuse, Ravebo may ask you to identify yourself. The law determines whether you can exercise a certain right in a given situation. Therefore, you should consider that we may not always be able to help you.

8. How does Ravebo secure your personal data?

Ravebo takes the protection of your data seriously and takes appropriate measures to optimally secure your personal data against unlawful use.

9. How long does Ravebo store personal data?

Ravebo stores personal data for the purposes as described above under point 5. and no longer than necessary for the execution of these purposes and no longer than required or allowed by legal (including tax) provisions.

10. Do you have complaints?

If you have complaints about the processing of your personal data, you can contact Ravebo (tel. no.: 0181-419419). If you believe that your rights have been violated, you can also file a complaint with the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl). More information about the protection of personal data can be found on the website of the Dutch Data Protection Authority.